Support Center

Troubleshooting

Unable to login to brokerage while running Kaspersky?

If you're having troubles logging into dough with your brokerage credentials and your computer is running Kaspersky Security Software, you will need to DISABLE safe money mode from within the software itself.  ...

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Is dough experiencing technical difficulties?

Are you experiencing an issue loading a page or viewing information in dough? You can use the link below to check the dough status page and see if everything is working just like it should. If there's somethi...

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I forgot my password, how do I reset it?

Resetting your password in dough is quick and easy! From the log in page, simply click "Forgot Password?" which will send a link to your email address. From there, you can create a new password and log in! O...

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How Do I Clear My Browser Cache?

Many common browser issues can be resolved by clearing your cache. Doing so removes old files and information, and establishes a new website connection. Here are some things that clearing your browser cache can...

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Taking a screenshot

If you're writing in to our support team to report an issue, it's extremely helpful if you include an image of the issue. To do this you will need to take a screenshot and attach the image to the email. Below i...

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